Medical Debt Collection requires a special blend of industry knowledge and proven communication skills when working with patients for repayment. Representatives must know the insurance submission process.  They must be able to smoothly, efficiently and respectfully solicit repayment of outstanding balances.  NAM has experienced employees who specialize in medical collections and know that excellent patient relations skills are crucial to successful medical debt collection. A professional, respectful attitude toward patients and superior technical skills are what makes NAM’s medical debt collection process effective.