NAM’s pre-collection services help you effectively manage delinquent accounts in order to retain customers and reduce charge-offs. National Asset Management’s pre-collection services improve cash flow and reduce enterprise-wide costs through rapid deployment of personnel resources, complemented by the facilities in which to house them, the technology to support them and professional expertise to deliver the required pre-collection results.
We customize virtually every aspect of our pre-collection solutions to ensure that we apply your policies to our pre-collection efforts to recover delinquent dollars, all the while maintaining positive customer relations.
Sending out bills on time and written properly, will reduce the number of delinquencies.
If you need to send out a large amount of bills each month, but do not want to hire staff, invest in software and technology, NAM’s billing service is the solution. We are a full-service billing provider, capable of processing any type of statement. Whether it is self-pay, insurance claims, secondary insurance billing, or just monthly statements, NAM will get the job done on time and on budget.
We use the latest software available to print, process and distribute your statements in a professional, easy to read manner. Simple payment instructions are included to improve cash flow. Our billing services are 100% transparent.
We can completely customize a billing service to meet your needs. We will design a program that is just right for your company. Medical, retail, educational, commercial…whatever your needs are, NAM can meet them.
Our early-out program is designed to eliminate the need for an extensive collections effort. By placing accounts in our early-out program, you are sending a message to you customers, that their account has been placed with NAM, a collection agency, and that they are responsible for the outstanding balance. Our letter demands that payment in full is due immediately.
Knowing their account is in the hands of a collection agency prompts action as well. Remittance is sent directly to you. Having the option of not communicating with a collection agency spurs the debtor to resolve the issue quickly. If necessary, they also can call one of our experienced, trained agents who can assist them in taking the appropriate action necessary for proper resolution of the debt.
The early-out program can be customized to suit your company’s specific needs. The program works best for accounts that are 30 to 60 days past due.
Step 1: Collection Letter. Debtor is sent one letter from NAM stating their account is past due and needs to be rectified immediately. The letter clearly states that NAM is a collection agency and payment can be made directly to us. Letter is printed on NAM letterhead. Letter is designed to reduce the need for further collections action. Price $5.95
Step 2: Multiple Letters. Debtors are notified their account has been placed with a collection agency and is due immediately. Subsequent letters create more of a sense of urgency. Clients only pay for the letters. No contingency fee. Prices starting at $9.95
Step 3: Multiple Letters with phone calls. All collection letters are followed up with a phone call. Phone calls placed after receiving letters increase the need to reconcile the account. No contingency fees. Three letters/calls maximum. Prices starting at $12.95
Step 4: Attorney Letters. NAM will send a letter from one of our attorneys stating that legal action may be taken unless the debt is repaid. During this pre-litigation step, our attorneys will make a recommendation whether or not to take legal action. Price $5.95
Call us today for more information on pre-collection, and how it can work for you.